CURRICULUM VITAE



I'M AMBITIOUS AND CREATIVE PROFESSIONAL WOMAN.
I HAVE LONG TIME SUCCESSFUL EXPERIENCE AT CUSTOMER SERVICE AND SALE.
I AM EAGER TO CONTRIBUTE WITH FRESH IDEAS,INITIATIVE AND HARD WORK TO THE SUCCESS OF YOUR COMPANY.

I HAVE HIGH ENERGY,SELF-MOTIVATED,STRONG ENTREPRENEURIAL SPIRIT,
CONSUMMATE TEAM PLAYER AND STRONG BUSINESS ACUMEN AND NEGOTIATION SKILLS.
I'M PERSON WITH STRONG PLANNING AND ORGANIZATIONAL SKILSS AND STRONG PROBLEM SOLVING MIND.

NOW,MY PROFESSIONAL PURPOSE IS GET EXPERIENCE IN TRADE HR,MAKE A GRADE,USE AND DEVELOP MY ABILITY AND JOB FULL OF CHALLENGES AND SATISFACTIONAL.
I AM A DEPENDABLE,RESULT-ORIENTED AND OPEN-MINDED PERSON EAGER TO LEARN NEW THINGS AND STRIVING FOR EXCELLENCE.I AM STRONGLY CONVINCED THAT MY BACKGROUND IS IN PERFECT LINE WITH YOUR CURRENT NEEDS.
HR PROJECTS LIE IN THE SPHERE OF MY STRONG INTEREST.BEARING A CHALLENGE OF MANAGING A GROUP OF PEOPLE IS A MOTIVATION ITSELF FOR ME.I AM NOT AFRAID OF CONFRONTING PROBLEMS AND HAVE SKILLS OF SOLVING THEM-THANKS TO MY ACADEMIC COMPETENCE AS WLL AS MY HIGH LEVEL INTERPERSONAL SKILLS.I AM A RESPONSIBLE AND AT THE SAME TIME SPONTANEOUS PERSON AND HAVE BEEN RECOGNIZED AS ONE WHO EMBRACES CREATIVITY AND NEW IDEAS.

 

 

 

EXPERIENCE:

KBC CONSUMER FINANCE POLSKA (2008.03-2009.07)
EXPERT IN SALE AND COMPLEX CLIENTS SERVICE


-DEVELOPMENT OF SALE FINANCIAL PRODUCT
-IDENTIFICATION OF CLIENT NEEDS AND CLIENT RELATIONSHIP MANAGEMENT
-BUILDING OF LONGTERM AND POSITIVE RELATIONS WITH THE CLIENTS
-RESONSIBLE FOR CORRECT ESSENIAL CONTENTS OF DOCUMENTATON
-REALIZATION OF SALE PLAN
-MAKING SALE CHARTS
-TELEMARKETING
-COMPLEX CLIENTS SERVICE

KBC CONSUMER FINANCE POLSKA (2005.10-2008.03)
CLERK IN SALE AND COMPLEX CLIENTS SERVICE

-COMPLEX,DIRECT AND PHONE ATTENDANCE OF CLIENT IN RANGE OF SALE CASH CREDIT, CREDIT CRD,MORTGGE CREDIT
-PREPARING CREDIT AGREEMENT
-VRYFIING CREDIT DOCUMENTATION IN RESPECT ESSENTIAL AND FORMAL
-BUILDING OF LONGTERM AND POSITIVE RELATIONS WITH CLIENTS
-COMPSING OF CHARTS EVIDENCE RESULT SALE PRODUCTS
-CURRENT ACTIVITIES CONNECTED WITH OFFICE WORK

KBC CONSUMER FINANCE POLSKA (2005.05-2005.10)
PRACTICE

-CONVASS OF KNOWLEDGE AND EXPERIENCES IN AREA OF MARKETING
-PARTICIPATION PROJECT "FALA KASY"
-PROMOTIONAL OPERATIONS
-VERYFICATION OF DOCUMENTATION

PRESS AND PHOTOGRAPHIC AGENCY "STAR PRESS" (2002.05-2003.03)
PRCTICE

-CONVASS OF THEORETICAL KNOWLEDGE AND PRACTICAL CONCERNING SPECIFICITY WORK JURNALISTIC (GATHERING OF INFORMATION,WORK IN EDITORIAL OFFICE,JURNALISTIC ETHICS)
-GATHERING,SELECTING AND PRESENTING OF INFORMATION
-EITING OF TEXE


EDUCATION:

POLITECHNIKA ŁÓDZKA (2008.10-2009.06)
HUMAN RESOURCES MANAGMENT

SWSPiZ (2004.10-2006.06)
M.A. INTERNATIONAL POLITICAL RLATIONS

TRAINING PROGRAMMES:

ACADEMY OF MANAGER-PROFESSIONAL RECRUIMENT

GENERAL PRINCIPLES OF TELEMARKETING

EFFECTIVE MANAGMENT OF TIME

PROFESSIONAL ATTENDANCE OF CUSTOMER ESRVICE

TECHNIQUE OF SALES

TALENTS MANAGEMENT & INTERNAL RECRUITMENT PROJECTS
AS STRATEGIC ELEMENTS OF THE COMPANY PERSONNEL POLICY (PRICEWATERHOUSE COOPERS,2009)

BLUE OCEAN STRATEGY/INNOVATION MANAGEMENT
(FABRYKA MOTYWACJI,2009)

THE EFFECTIVE TRAINING PROGRAM AND EMPLOYEE DEVELOPMENT PROCESS AS A BASIC ROLE OF THE MODERN COMPANY'S STRATEGY

PERSONAL DVELOPMENT,MOTIVATIONAL,SALES AND BUSINESS TRAINING PROGRAMMES

 

LANGUAGES:

ENGLISH:GOOD
SPANISH FOR BEGINNERS


HOBBY:

TRAVELS AND CULTURES,HR,FILM,GRAPHICS,BICYCLE,PERSONAL GROWTH,MIND CHALLENGES

 

OTHER:

COMPUTER SKILLS:
MS OFFICE PACKAGE,COREL DRAW,MICROSOFT FRONTPAGE

 

DRIVING LICENSE:CATEGORY B

 

KNOWLADGE AND ADVENTAGES:
VERY GOOD ORGANIZATION OF WORK,ORIENTATION ON CLIENT,FOCUS TO RESULT,COMUNICATIVE,MOTIVATION,DYNAMISM,ABILITY TO MOVE FORWARD BASED ON PARTIAL KNOWLEDGE

 

AREAS OF INTREST:
LABOR LAW
EFFECTIVE MOTIVATION IN THE WORKPLACE
CONSTRUCTION OF EFFECTIVE WAGE SYSTEM
BUSINESS NEGOTIATIONS
CREATIVE PROBLEM SOLVING
CONFLICT MANAGEMENT
EFFECTIVE COMPETENCES MANAGEMENT SYSTEM
COACHING
MENTORING